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Privacy policy and personal data protection

1. Processing of personal data

In compliance with the provisions of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data (hereinafter “GDPR”), we inform you that the personal data and information that we facilitate when completing any electronic form available on our website will be incorporated into a file of personal data owned by Populetic. The purpose of the processing is to give effect to the request for your claim. In the event of not answering all questions, Populetic reserves the right not to process incomplete requests. Populetic is dedicated to providing the following services: (i) legal advice on air transport; (ii) extrajudicial and judicial claims management.

2. Communication of data to third parties

In order to satisfy your claim request it may be necessary that your data be communicated by Populetic to third parties, always with the prior consent of the user.

3. Security measures

Populetic adopts the security levels required by the GDPR appropriate to the nature of the data being processed at any time by applying appropriate technical and organisational measures such as verification processes and data encryption. Notwithstanding the foregoing, technical security in a medium such as the Internet is not impregnable and there may be malicious actions by third parties, although Populetic makes every effort to avoid such actions.

4.User rights

The User may exercise their rights of Access, Rectification, Portability, Cancellation and Opposition in the terms legally provided, and must send a communication by post to the Legal Department of Populetic, Calle Rambla Iberia, 97 08205 Sabadell, or by sending an email to the following address: gdpr @ populetic.com, indicating in both cases your name, surname and copy of your identity document.

The right to portability implies that the user who has provided their data may request to retrieve that data in a structured format, commonly used and mechanically readable, allowing it to be transferred to another controller.

As for the new right to be forgotten, it is a manifestation of the right to cancel or oppose and is presented as the right to request that personal data be deleted when, among other cases, these are no longer necessary for the purpose for which they were collected or when consent has been withdrawn.

Cookies Policy

Our website www.populetic.com (the "Website") uses a technology called "cookies" in order to collect information about the use of the Website.

We inform you that we can use cookies in order to facilitate your browsing through the Website, distinguish you from other users, provide a better experience in the use of it, and identify problems to improve our Website. Also, if you give your consent, we will use cookies that allow us to obtain more information about your preferences and customize our Website in accordance with your individual interests.

In compliance with the provisions of article 22.2 LSSI, Populetic will only use storage devices and data recovery ("Cookies") when the user has given his prior consent to do so in accordance with what is indicated in the browser's pop-up window. user when accessing the Portal for the first time and in the other terms and conditions indicated in the Cookies Policy. For example, when you use the Populetic website we can collect certain information such as the type of browser, the access date and the identifier of your device.

The purpose of this cookie policy is to inform you clearly and precisely about the cookies used on our Website (the "Cookies Policy").


A cookie is a file that is downloaded to your computer (computer or mobile device) in order to store data that can be updated and retrieved by the entity responsible for its installation.

The information collected through cookies may include the Date and time of visits to the Website, the pages viewed, the time you have been on our Website and the sites visited just before and after it.

Type of cookies that are used on the website

Our Website uses cookies own and from third parties. The own Cookies are those that are sent to your computer and managed exclusively by us for the best functioning of the Website. The information we collect is used to improve the quality of our service and your experience as a user. These cookies remain in your browser longer, allowing us to recognize you as a recurring visitor to the Website and adapt the content to offer content that suits your preferences. Third-party cookies are an analysis tool that allows us to know how users interact with our Website. CONSENT: By browsing and continuing on our Website, you will be consenting to the use of the aforementioned cookies, for the periods indicated and in the conditions contained in this Cookies Policy.


By browsing and continuing on our Website, you will be consenting to the use of the aforementioned cookies, for the periods indicated and in the conditions contained in this Cookies Policy.

Retirate my consent

If you wish to withdraw your consent related to this Cookies Policy at any time, you must delete the cookies stored on your computer (computer or mobile device) through the settings and settings of cookies. your Internet browser.

Block cookies

In any case, we inform you that since cookies are not necessary for the use of our Website, you can block or disable them by activating your browser settings that allows you to refuse the installation of cookies. all cookies or some of them. The majority of browsers allow to warn of the presence of cookies or to reject them automatically. If you reject them, you may continue to use our Website, although the use of some of your services may be limited and therefore your experience on our Website less satisfactory.

Change in the cookies policy

We may update the Cookies Policy of our Website, so we recommend you review this policy every time you access our Website in order to be properly informed about how and why we use cookies.

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